Swiftpay
We like to make it personal
From currency updates to digital payment innovations, we share stories that simplify complex financial topics. Whether you’re an entrepreneur, investor, or professional, our goal is to keep you informed and inspired.
We also spotlight the people and businesses shaping cross-border finance — because behind every transaction is a story worth telling. Explore, learn, and grow with SwiftPay as we make global payments personal.
Frequently Asked Questions
01
Getting Started
You can open an account online in just a few minutes. Complete the registration form, verify your identity through our KYC process, and your account will be ready to use once approved.
We require standard identification such as a passport or government-issued ID, and for businesses, proof of registration and authorized signatories. Our verification process follows strict compliance standards.
Yes. You can securely link your business or personal bank account to SwiftPay to fund your wallet or receive payments directly.
You can load funds via bank transfer or other supported payment methods shown in your dashboard. Once received, your balance will appear immediately in your SwiftPay account.
You can send and receive international payments, hold balances in multiple currencies, issue business cards, and track every transaction through your secure dashboard.
02
Pricing & Transparency
SwiftPay provides a clear breakdown of all transfer fees, FX margins, and account maintenance costs before you confirm each transaction — so you always know what you’re paying.
We offer live, near-market exchange rates across over 140 currencies, with minimal spreads to ensure cost efficiency for your global transactions.
No. SwiftPay has a strict no-hidden-fee policy. You’ll receive full transparency on all costs before completing any transaction.
Your dashboard provides a detailed history of every payment, conversion, and transfer — including timestamps, fees, and currency rates — so reconciliation is simple and accurate.
There is no strict minimum for most payment types, but larger transactions may require additional compliance verification depending on the destination country or currency.
03
Security & Compliance
Yes. SwiftPay operates under strict regulatory frameworks and partners with licensed financial institutions in key jurisdictions to ensure full compliance and client protection.
All data is encrypted using advanced technology and protected through two-factor authentication and continuous monitoring.
Our platform uses automated fraud detection systems, transaction monitoring, and AML (Anti-Money Laundering) policies to identify and block suspicious activity instantly.
Yes. We adhere to global compliance standards for AML (Anti-Money Laundering) and KYC (Know Your Customer) to maintain a secure and trustworthy environment for all users.
Contact our support team immediately. We’ll review your account activity, lock access if necessary, and guide you through recovery and verification steps to keep your account safe.
Customer Support
need help?
We’re Here to Help
Our team is available to assist with product questions, account setup, or custom pricing. We’ll get back to you as soon as possible.
