Privacy Policy

Last update: November 2025

SwiftPay is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal data when you use our website and services.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name

  • Contact details (email, phone number, address)

  • Date of birth

  • Government-issued ID (for KYC/AML compliance)

b. Financial Information

  • Bank account details

  • Transaction history

  • Currency preferences

c. Technical & Usage Data

  • IP address

  • Browser type and version

  • Device type

  • Website usage statistics (pages visited, time spent, links clicked)

2. How We Use Your Data

Your information is used to:

  • Deliver our core services (e.g. payments, FX, accounts)

  • Comply with financial regulations (KYC/AML checks)

  • Enhance user experience and service performance

  • Provide customer support

  • Send service updates or transaction alerts

  • Conduct security, fraud, and risk monitoring

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Your consent

  • Fulfilling a contract

  • Legal obligations (e.g., financial compliance)

  • Legitimate interests (e.g., service improvement, fraud prevention)

4. Sharing Your Data

We may share your data with:

  • Third-party financial service providers (e.g., Equals Group)

  • Regulatory authorities or law enforcement (if legally required)

  • IT & cloud service providers helping us manage our platform

All third parties are required to comply with data protection standards equivalent to ours.

5. Data Retention

We retain your data for as long as:

  • You have an active relationship with SwiftPay

  • Required for regulatory or tax compliance

  • Needed for recordkeeping, fraud prevention, or dispute resolution

After this period, data is securely deleted or anonymized.

6. Your Data Rights

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with your local data protection authority

To exercise these rights, email: privacy@swiftpay.io

7. Cookies & Tracking

We use cookies to:

  • Improve website functionality

  • Analyze usage and optimize UX

  • Personalize content

You can modify cookie settings in your browser at any time. Learn more in our [Cookie Policy].

8. Security Measures

We implement strong technical and organizational measures, including:

  • SSL encryption

  • Two-factor authentication (2FA)

  • Intrusion detection systems

  • Data access controls

We regularly test and update our security protocols to prevent unauthorized access or breaches.

9. International Data Transfers

Some data may be processed in countries outside your own. We ensure appropriate safeguards (e.g. Standard Contractual Clauses or adequacy decisions) are in place when transferring data internationally.

10. Third-Party Links

Our site may contain links to third-party platforms (e.g., Equals). We are not responsible for the privacy practices of those websites. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our operations. The latest version will always be posted here with the updated date.

12. Contact Us

For privacy-related inquiries:

Email: privacy@swiftpay.io
Phone: +1 (xxx) xxx-xxxx
Address: [Insert Brookfort Group’s Legal Address]